Terms & Conditions

1               About our terms

1.1           These terms and conditions of use (Terms) explain how you may use the www.sweet.fish website and its content (Site). These Terms apply between Sweetfish Limited (we, us or our) and you, the person accessing or using the Site (you or your).

1.2           You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.

1.3           These Terms apply to any parts of the Site, its functionality and content provided to you free of charge for information purposes only.  Any use of our software, including any use of our Software as a Service platform Sweetfish, is subject to separate terms and conditions set out in a contract made between us and the business customer to which we grant access to such software. 

2               About us

2.1           We are Sweetfish Limited, a company registered in England and Wales under company registration number 11166260. Our registered office is at 30 Orange Street, London, WC2H 7HF, United Kingdom. 

2.2           If you have any questions about the Site, please contact us by:

2.2.1       sending an email to info@sweet.fish; or

2.2.2       calling +44 20 8191 2098. 

3               Using the site

3.1           This Site is for business use only.  It is not for consumer use or for use by children.  The Site is principally intended to provide information to professionals operating in or adjacent to the veterinary sector, particularly those having a potential interest in our products and/or services such as Sweetfish. 

3.2           You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

3.3           We make no promise that the Site is appropriate or available for use in locations outside of the United Kingdom. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

3.4           We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the top of this page.

3.5           You agree to use the Site for lawful purposes only as permitted by these Terms.  In particular, as a condition of your use of the Site, you agree not to:

3.5.1       misuse or attack our Site including by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack);

3.5.2       attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site;

3.5.3       use the Site to receive, access or transmit material that is obscene, sexually explicit, defamatory, threatening, degrading, racist, in breach of confidence or in breach of third party intellectual property rights (including copyright) or otherwise objectionable or unlawful;

3.5.4       impersonate any person or entity or misrepresent your affiliation with any person or entity;

3.5.5       access or attempt to access parts of the Site that you are not authorised to access;

3.5.6       interfere with the use of the Site by other users;

3.5.7       use the Site to gain unauthorised access to other computer systems or interfere with services to or from other host providers, networks or websites;

3.5.8       use the Site so as to cause harm to it, to us or to other users, or in a manner likely to bring the Site or us into disrepute; or

3.5.9       violate any other applicable law or regulation while using the Site.

3.6           We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.

4               Registration and password security

4.1           Use of the Site may require registration, particularly in order to access restricted areas of the Site.

4.2           We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.

4.3           You are responsible for making sure that your password and any other account details are kept secure and confidential.

4.4           If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.

4.5           Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy

5               Infringing content

5.1           If you believe that any content which is distributed or published by the Site is unlawful, inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page.

6               Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

7               Ownership, use and intellectual property rights

7.1           The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.

7.2           We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

7.3           Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to:

7.3.1       adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content; or

7.3.2       copy, distribute, store, frame, transmit or commercially exploit any of the material used in the Site without our express consent.

7.4           Trademarks: Sweetfish is our trademark. Other trade marks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission.

8               Submitting information to the site

8.1           While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.

8.2           Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.

9               Accuracy of information and availability of the site

9.1           We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

9.2           We may suspend or terminate access or operation of the Site at any time as we see fit. Any termination of the Site or your access to it will not affect liability previously incurred by either of us to the other.

9.3           Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute professional, technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.

9.4           While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.

10             Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.

11             Limitations

11.1         The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy.

11.2         To the maximum extent permitted by law:

11.2.1    we and third parties connected to us are not liable to you for any loss or damage you might suffer (of any nature and however caused) in connection with our Site or your use, inability to use, or results of use of our Site, any websites linked to it and any materials posted on it; and 

11.2.2    all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity are excluded. 

11.3         Nothing in these Terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

11.4         You shall be responsible for any losses, expenses or other costs incurred by us which are caused by your deliberate breach of these Terms.

12             Events beyond our control

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

13             No third party rights

No one other than us or you has any right to enforce any of these Terms.

14             Variation

14.1         No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 14.

14.2         We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

15             Disputes and law

15.1         These Terms and the agreement between you and us are governed by English law and we both agree to submit to the exclusive jurisdiction of the English courts.

16             General

16.1         We cannot guarantee that the Site complies with all foreign and local laws and requirements outside the United Kingdom.

16.2         If any part of these Terms is found by a court to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3         If you breach these Terms and we ignore this, we will still be entitled to enforce all these terms at a later date or in any other situation where you breach these Terms.