Case studies
Auditing revenue loss across a group of veterinary clinics
Auditing veterinary misbilling to pinpoint problem areas and prioritize corrective action.
The directors of a veterinary group were concerned about misbilling and had reviewed a sample of recent customer invoices to find out the true extent of the problem. They found that a substantial proportion of customer bills included the main procedure but failed to charge for other products and services which their clinical protocols required.
Recovering revenue with a smart veterinary billing assistant
Providing a billing assistant for veterinary staff; reducing misbilling and adding extra revenue to the bottom line.
The senior management of a large veterinary group recognized that they had a problem with inconsistent customer billing. They saw that it was losing them substantial revenue and felt it was unfair on those customers who were paying more than others.
Driving standardization of clinical protocols
Improving compliance with clinical protocols, standardizing prescribing practices and reducing billing errors across an extended organization.
The leaders of a large veterinary group recognized the need to improve standardization across many of the clinics which they had acquired. They were focused on consistency of care through common clinical protocols, achieving cost savings through harmonized prescribing practices, and ensuring fair and accurate billing.
Intelligent billing support
Sweetfish integrates with your practice management system to catch misbilling in real time – guiding veterinarians during consultations while providing rich data for ongoing improvement. It works silently in the background unless it needs to intervene, allowing them to add missing items with just a couple of clicks.
